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Need-to-Know Features and Upgrades from HubSpot's Spring Spotlight 2024

Written by Erika Josephison | Apr 25, 2024 7:30:00 PM

HubSpot has kicked off spring with a bang!

Twice a year, with its Spring and Fall Spotlight editions, HubSpot delivers its customers comprehensive insights into the most powerful updates across the entire CRM platform. 

This year's Spring Spotlight includes the following updates: 

  • Service Hub Revamp (check out this article for more information)
  • Content splits from Marketing Hub into its own AI-powered Hub
  • New feature updates for Commerce Hub and payments
  • LinkedIn CRM synch 

As dedicated observers of HubSpot's evolution, Flawless Inbound has sifted through the details to bring you the key changes and highlights, make sure that you're poised to maximize these improvements for unparalleled success.

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Here's how you can achieve CRM excellence with HubSpot's latest updates:

SERVICE HUB REINVENTION

HubSpot's Service Hub has always been an easy-to-use, reliable platform to support, retain, and grow one's customer base, but today it receives a massive revamp using AI-powered services and technology to help businesses deliver the most stellar experiences to their customers. 

This update is so big it deserves its own post - if you're interested in everything new added check that out right here.

Important Spotlight launches

Even though the Spring Spotlight event put the Service Hub in the limelight, users can still look forward to a number of notable updates across different HubSpot modules.

CONTENT HUB - Content Splits from Marketing Hub

Content creation can be quite the undertaking – from crafting eye-catching visuals to compelling narratives, the process is anything but easy. But don't worry, because HubSpot is here to revolutionize the way you approach content marketing with Content Hub.

  • Brand Voice
  • AI Blog and Image Generators
  • Content Embed
  • Content Library
  • Content Remix

Content Hub officially splits content elements like Website and Landing Pages away from Marketing Hub.  If you are an existing Marketing Hub user, you'll still get to access these features with your license. If you're getting started with HubSpot for the first time, you'll need to have both Marketing AND Content Hub to manage full-featured campaigns. 

AI - Campaign Assistant

Campaign Assistant is HubSpot's AI-powered tool that allows you to create landing page copy, marketing email copy, and ad copy. This feature allows marketers to harness the power of AI to create targeted content across all aspects of a campaign. This includes: 

  • Landing Pages
  • Emails
  • Ad Copy

 

COMMERCE HUB - New updates for payments

In the face of ongoing challenges, HubSpot's customers are navigating some tough macro headwinds. Now, more than ever, they're seeking reliable ways to collect payments and stay on top of their revenue tracking.

That's where Commerce Hub steps in – it offers a straightforward and personalized toolkit tailored just for HubSpot customers. With Commerce Hub by their side, HubSpot users can confidently streamline their revenue capture process and propel their businesses forward with ease. 

  • Multi currency via Stripe payment processing
  • Free tier via Stripe payment processing
  • Invoices: create manual & partial payments
  • Two way sync of invoices & payments in QBO integration
  • Commerce API: invoices, subscriptions, payments

LINKEDIN - HubSpot CRM Synch

LinkedIn has become the largest professional network and has more than 900 million members, on their way to a goal of three billion. It is the de-facto standard for business connections. Chances are pretty good your next big client is on LinkedIn, perhaps with a bit of effort you can find them there.

Thanks to the powerful integration between HubSpot and LinkedIn that bolsters the LinkedIn Sales Navigator and Ads experience, you can find key pieces of information to help you connect, build rapport and engage with a new target customer.

IMPORTANT NOTE 📢 Please be informed that several features/updates revealed during HubSpot's Spring Spotlight series are currently in beta or under development, thus may not be readily available for immediate use. We encourage you to connect with our team to explore strategies for implementation of these features 

CONNECT WITH FLAWLESS TO SEE THESE FEATURES IN ACTION

At Flawless Inbound, we have diligently reviewed the latest functionalities introduced. Our team is well-prepared to guide our valued customers through these innovations, offering tailored training sessions and comprehensive demos to showcase how they can effectively maximize these features to their advantage. Whether it's optimizing customer support processes or enhancing client engagement, we're committed to helping you maximize your HubSpot investment.

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