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Sales, Marketing, and Services

Free Edmonton Business Development Workshop

February 4, 2020 | 8:00 - 10:00 a.m.

The Derrick Golf and Winter Club

We're connecting all the dots. Bringing it all together. Going all the way.

We're talking about how your marketing, sales, and now service department all work together under HubSpot as one efficient whole.

Want to harness the power of these three departments for your revenue growth? Get the details by signing up for this free business development event!


Saher Ghattas

CRO, Flawless Inbound

Through Flawless Inbound, Saher helps small to medium size businesses with their sales, marketing, and services alignment and enablement. He's helped more than 90+ B2B companies grow their revenue through the Flawless Inbound playbooks.

At this event, he'll be speaking about aligning your Customer Service program with the rest of your Inbound marketing and sales strategies to grow your revenue and generate more quality leads. He'll tell you all about how a Customer Advocacy Program can bring infinite value to your organization and show you the steps to build a successful one.

Derek Pluim

Account Manager, Flawless Inbound

Derek is an Account Manager at Flawless who's worked extensively in HubSpot Services Hub to create and deliver customer service programs and strategies for both B2B and B2C organizations. So, no, we didn't just pick him because he has the same name as the venue.

At this event, Derek will take you through the best practices for using Services Hub. From set-up, to day-to-day activity, to reporting on customer service and customer advocacy, he'll be there to guide you and answer any questions.


8:00 a.m.


When you arrive at the Derrick Club there will be hot breakfast, coffee, tea and a bunch of Flawless team members waiting to greet you. What more could you ask for?

8:15 a.m.

Building a Customer Advocacy Program| Saher Ghattas

Saher will be presenting on the benefits of building a customer advocacy program in your organization and how a successful one can help you generate more customers and grow your business in 2020.

8:45 a.m.

Best Practices for Using HubSpot Services HUB | Derek Pluim

Derek will be speaking about getting the most value from the HubSpot Services Hub and how any organization (B2B or B2C) can use the powerful tools to automate and accelerate their own customer advocacy programs.

9:30 a.m.

Customer Service Tactics for the Next 90 Days | Saher Ghattas

Saher's up again to bring you some actionable tactics for implementing and/or improving your customer service program in the next 90 days.

9:40 a.m.

VIP Guest Panel 

To close off the event, we'll be joined by a VIP group of our clients (more to come on them soon) to talk about their experiences using HubSpost Services Hub and building a Customer Advocacy Program of their own.